Why is my iPad saying 'Pairing Unsuccessful'?

If you see the Pairing Unsuccessful screen then the PowerTool or iOS device has timed out and gone to sleep.

First allow the PowerTool to enter sleep mode. You can do this by waiting for the PowerTool to timeout, or by performing a Hard Reset The PowerTool will go to sleep when there is no connection from an iOS device and no movement of the tether for 1 minute.  Sleep mode is indicated by no illumination of the LED. When first entering sleep mode there will be a quadruple beep.  Next, wake up the PowerTool by pulling the cord once and listening for a beep. The green LED should be flashing. Select the PowerTool device from the list again. You need to be quick! Apple has made changes which can affect this process. It should now automatically connect.  If this doesn’t work, forget the PowerTool device from the device list. Once it is forgotten you can pair the device manually and then continue as if it were an initial setup.  If this doesn’t work, the iOS device will need a complete power down. You can then pair the device manually. If that still doesn't work please get in contat with customer service: [e-mail]