Locked out of your GymAware account?

Too many failed attempts will block and lock your GymAware Cloud account.

If there are 15 password attempts in 5 minutes, your GymAware Cloud account will become locked. You will need to contact [e-mail] to reactivate your account.

The exception to this is if another coach is logged in, they can go to Manager/Staff and filter on the locked coaches. The coach can then be selected and restored. This will unlock the account.