Safeguarding Customer Privacy: Best Practices for Protecting Personally Identifiable Information (PII) Data

 

How to Protect Your Personal Identifiable Information (PII) Data.

Over the last few months, there have been more questions about how our customers can protect their privacy while utilizing our software and cloud platforms. Below are a few simple ways to protect your privacy.

• Utilize a robust password strategy.

• Implement multi-factor authentication.

• Regularly update software to ensure security.

• Exercise caution with personal identification information: While our service strives to safeguard the data you provide, consider employing pseudonyms or nicknames instead of disclosing personally identifiable information (PII) directly. This adds an extra layer of anonymity while using our services

• Utilize a secure Wi-Fi network.

• Stay vigilant against phishing attacks.

• Encrypt data on your mobile device. Despite the device being locked, unauthorized access to onboard data storage can occur if encryption is not in place. Recent versions of Apple iOS or Google Android offer encryption options, with many devices shipping with default encryption settings. This mechanism utilizes your standard PIN, screen lock passphrase, or password to safeguard your data.

• Mask your browsing data by employing robust encryption techniques through services such as Apple Private Relay and Google One VPN. These services provide an additional layer of security by encrypting your internet traffic, enhancing the confidentiality and integrity of your online activities. Consider incorporating these privacy-focused tools to fortify your digital presence and safeguard sensitive information.

• Be Mindful of Public Sharing: Avoid sharing unnecessary information about your activities on our platform in public forums or social media. Keep your interactions within the app or device to maintain privacy.

• Limit Profile Information: Only provide information in your profile that is necessary for the functionality of the app. Avoid sharing sensitive details that are not essential for the service.

• Regularly Check Account Activity: Periodically review your account activity and ensure that there are no unauthorized access or suspicious actions. If you notice anything unusual, contact our customer support immediately.

If you have further questions, please do not hesitate to reach out to [e-mail] if you have any questions.