What do I do if the app crashes?

 Did the app kick you out? Or did FLEX lock up?

On occasion, this may happen - if it does we recommend the following protocol:

• Quit the app
• Turn Bluetooth on/off
• Try again 

If this doesn't work, then:

• Delete the app
• Turn your phone off
• Re-install the app
• Try again

If this doesn't work:

• Check the version of iOS that you are running
• Submit a REQUEST ticket and we will get back to you - the link to a REQUEST ticket is in the top right of the screen you are currently in.